How can I request a refund?
I have had a bill for an app that my child subscribed to on my phone. I wasn’t aware. Is it possible to have a refund please?
[Re-Titled by Moderator]
I have had a bill for an app that my child subscribed to on my phone. I wasn’t aware. Is it possible to have a refund please?
[Re-Titled by Moderator]
If this involves a subscription then please read this link to learn "How to cancel a subscription from Apple" Click here --> https://support.apple.com/HT202039
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
• If you don't have an Apple device, see the options near the very bottom of the support document
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
FOR REFUNDS for either a purchase or a subscription
click here to Report A Problem --> https://reportaproblem.apple.com/?s=6
If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.
You may wish to 'Require a password for App Store and iTunes purchases' --> https://support.apple.com/HT204030 or 'Use Restrictions on your iPhone, iPad, and iPod touch' --> https://support.apple.com/HT201304 "to block or limit ... features on your iPhone, iPad, or iPod touch"
You can request a refund here: Request a refund for apps or content that you bought from Apple - Apple Support
See this Subscriptions and Billing - Official Apple Support about how to cancel a subscription and how to request a refund.
How can I request a refund?