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Level 1

4 points

My iPhone was hacked by scammers

Hello, my name is Ilana. My problem is that my iPhone was hacked by scammers. A friend wrote to me with a request to find her iPhone, and for this I had to log out of my iCloud and go to her. She gave me the AppleID and password and I entered that in the settings. Then my phone turned off and a window appeared to set up the iPhone again. The scammers wrote that they had hacked the iPhone and were demanding money to unlock the iPhone. Can you help ?

[Re-Titled by Moderator]

Posted on Jun 25, 2021 12:42 PM

Best reply

Lawrence Finch

Level 10

203,472 points

Posted on Jun 25, 2021 12:46 PM

Contact Apple’s account security team→Contact Apple for help with Apple ID account security - Apple Support

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My iPhone was hacked by scammers

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