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I have a black screen and no home button

I have a black screen and no home button- suggestions?


iPhone 8, iOS 14

Posted on Jun 25, 2021 12:30 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2021 12:35 PM

Sivbro wrote:

I have a black screen and no home button- suggestions?

This is what the related article that you posted your question from says to do.

If you need more help
Contact Apple Support to set up service if you have any of these issues:
You still see a black screen after charging, force restarting, or following the steps in this article.
You see a black screen, but you can hear alerts, sounds, and vibrations.
The screen remains black, but the device chirps when you unmute it and connect it to power.
Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
You can't force your device to restart because a button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.


1 reply
Question marked as Top-ranking reply

Jun 25, 2021 12:35 PM in response to Sivbro

Sivbro wrote:

I have a black screen and no home button- suggestions?

This is what the related article that you posted your question from says to do.

If you need more help
Contact Apple Support to set up service if you have any of these issues:
You still see a black screen after charging, force restarting, or following the steps in this article.
You see a black screen, but you can hear alerts, sounds, and vibrations.
The screen remains black, but the device chirps when you unmute it and connect it to power.
Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
You can't force your device to restart because a button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.


I have a black screen and no home button

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