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Hello)

Once I’ve bought an application.

now the subscription period is finished, I canceled the subscription and don’t want to use this application any more. But still the money is taken off my account. Help me please to solve this problem

iPhone 11 Pro Max

Posted on Jun 25, 2021 3:20 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2021 3:32 PM

yana109 Said:

"Subscription: Hello) Once I’ve bought an application.now the subscription period is finished, I canceled the subscription and don’t want to use this application any more. But still the money is taken off my account. Help me please to solve this problem"

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Contact Apple Support:

Ask Apple Support. These are user-to-user forums. So, note that no one here has access to your account information (and that is a good thing, BTW).

Apple’s Contact Information:

Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

1 reply
Question marked as Top-ranking reply

Jun 25, 2021 3:32 PM in response to yana109

yana109 Said:

"Subscription: Hello) Once I’ve bought an application.now the subscription period is finished, I canceled the subscription and don’t want to use this application any more. But still the money is taken off my account. Help me please to solve this problem"

-------


Contact Apple Support:

Ask Apple Support. These are user-to-user forums. So, note that no one here has access to your account information (and that is a good thing, BTW).

Apple’s Contact Information:

Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)

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