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'iPad is disabled'

I get a message on the screen that says 'iPad is disabled connect to iTunes'. When I connect the iPad to my laptop and go to iTunes, nothing happens.

thanks for any ideas

iPad Air, iOS 9

Posted on Jun 25, 2021 4:44 PM

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Level 6

15,962 points

Posted on Jun 25, 2021 4:47 PM

I'm sorry to hear your computer is not recognising your iPad, please take a look at the steps here If your computer doesn't recognise your iPhone, iPad or iPod – Apple Support

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