Cannot download the app, via the link and cannot find it the app in the App Store. I live in Australia. Can find the app on my Mac, but it just says it needs to be downloaded on iPhone or iPad. But my iPhone can’t find it at all. Completely up to date with updates. Either says, cannot connect to iTunes or it’s not available in my country.
iPhone 11 Pro Max, iOS 14
Hello emilly208,
Welcome to Apple Support Communities!
If we understand your post correctly, you're trying to download an app but when you try you're getting an error message saying can't connect to iTunes Store or the app isn't available in your region. We'd like to help!
Follow the steps provided in the article below for help getting connected to the iTunes Store.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you tried all of the steps in the article above and you still can’t connect, then contact Apple Support directly.
Thank you for using Apple Support Communities.
Take care!
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