Where are messages from my business page on Messenger

I have a business page on Facebook which I don't use often (honey - it's a seasonal thing) so everytime I use it Facebook seems to have changed a bit. I can access it fine on my laptop but I cannot see how to access my business page messages on my iphone, either via the Facebook app, the Messenger app or even on Facebook via the browser. It says I have messages but I can't find them. Any ideas?

Posted on Jun 26, 2021 8:18 AM

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1 reply

Jun 27, 2021 10:34 AM in response to rachelfromcambridge

Hello rachelfromcambridge,


Welcome to Apple Support Communities!


It sounds like you’re having trouble accessing messages in a third-party app on your iPhone. We’d be happy to provide some guidance.


We would suggest reaching out to the app developer for support, to ensure that the business message features are available with the mobile app and mobile browsers. Here’s How to contact an app developer. We think you may find the information here helpful: Facebook Business Help Center.


Take care.

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Where are messages from my business page on Messenger

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