cannot reset security questions
the web site will not let me reset my security questions
Apple TV 4K, tvOS 14
the web site will not let me reset my security questions
Apple TV 4K, tvOS 14
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support.
Based on multiple posts I have read, they will not help you recover the answers to your security questions.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
If necessary, try Twitter
https://twitter.com/AppleSupport.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security and your Apple ID - Apple Support.
Based on multiple posts I have read, they will not help you recover the answers to your security questions.
What happens when you try? Error message(s)?
it asks me to answer security questions which don't work (not sure why). when I try to reset the security questions I get this message: We don’t have sufficient information to reset your security questions.
at this point it becomes a dead end. weird thing is that I was able to reset my password easily, but the security questions are a dead end.
thanks for the quick and helpful reply. apple support is not able to help recover security questions. so I'm at a dead end, unable to access my account even though I can login with name and password. very frustrating but there is no other option.
You are welcome.
cannot reset security questions