I found out that I am getting double billed each month for Netflix for the past 4 months (2021 - Mar, Apr, May, June):
I am trying to request refund through Apple but it turns out I can only see the subscription for the past 2 months.
How do I process the refund for the past 2 months (May, June)
Is there any customer service number for apple purchases that I can call?
Thanks
aniket248 wrote:
1. I found out that I am getting double billed each month for Netflix for the past 4 months (2021 - Mar, Apr, May, June):
......
2. Through Apple subscription
Aniket,
Are you sure that is what is going on? Netflix stopped accepting new customer billing thru iTunes about 2 years ago. ( See https://help.netflix.com/en/node/25097 ). You may have to contact both T-Mo and Apple to get it straightened out, but I recommend you start with T-Mo.
Aniket,
Good, I am glad they found the problem.
I've seen cases here before where if too many incorrect months pile up, they only refund the most recent ones. As a general rule, it is good to question the problem billing as soon as you notice it. But you can bring it to the attention of Apple Support:
Sorry, I meant apple subscription.
I can only see that I can enter a refund request for past 2 months of subscriptions.
I got an update today that of the 4 total months of double billing, I am being refunded for July and June.
I just hope to talk to someone over the phone for these subscriptions. I called Netflix and they said contact Apple since they have only received billing through T-mobile since March
Getting double billed for Netflix : Tmobile and Itunes
