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User profile for user: quinton247
quinton247 Author
User level: Level 1
22 points

Stuck in a verification loop. (Can’t download apps or update apps)

How can I fix my App Store? I can’t download or update any new or existing apps rendering them useless. If I type my password for the verification process it just closes and reopens creating the loop.

It says it’s a problem with the billing but I’ve since canceled any future reoccurring subscriptions, and removed all billing information etc, after the issue wouldn’t go away and the issue sadly remains. Any help would be highly appreciated thanks.

iPhone 12, iOS 14

Posted on Jun 26, 2021 7:17 PM

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User profile for user: Limnos
Limnos
User level: Level 10
416,893 points

Posted on Jun 26, 2021 8:07 PM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required (you may need to enter your Apple ID password first). If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


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User profile for user: Limnos
Limnos
User level: Level 10
416,893 points

Jun 26, 2021 8:07 PM in response to quinton247

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required (you may need to enter your Apple ID password first). If there's problems doing this:

Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.


More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:

https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631


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Stuck in a verification loop. (Can’t download apps or update apps)

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