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Black spot in top right corner

Hy guys Ahsan here! I have an iPhone XS MAX and it fell from my hand from like 1 or 2 feet distance on the back side of phone and after a small black spot appear on it but the touch is working from there too there’s no crack outside please guide me what’s the issue is and how to resolve it. As you can see it besides the battery icon and also it grow a little bit. This happened 2 weeks ago

iPhone XS Max, iOS 14

Posted on Jun 27, 2021 1:16 AM

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1 reply

Jun 28, 2021 7:04 AM in response to Ahsan_Minhas_

Hello Ahsan_Minhas_,


Thank you for posting in Apple Support communities. We understand that you are seeing a black spot after dropping your iPhone 2 weeks ago and there is not a crack present. We would love to help you with this. 


The article that you came from Contact Apple for support and service gives you information on how to contact apple for service.


This article should be used since the black spot is a physical damage issue and not iOS related. There is no setting or software that can resolve physical device damage so you should contact Apple Support to get your device serviced.



Thank you for allowing us to support you.


Have an awesome and productive day!

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