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"Photos cannot load adjustments for this image" error since upgrading to Big Sur

I can't see or edit lots of images which were edited on PCs. My only workaround is to reload them individually from my PC. Is there a way to correct the error?

MacBook Pro 13″, macOS 11.2

Posted on Jun 27, 2021 9:19 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2021 3:44 PM

Hi


The fact they were edited on a PC prior to import is irrelevant. The most likely reason for that error is that photos cannot locate the original file for those images.


Do you (or did you when these were imported) have the "copy items to photos library" unchecked in preferences?

Do you use icloud, and if so, do you have "optimise mac storage" selected in preferences?


(in the screen shot, ignore the red box round the system library button)



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Question marked as Top-ranking reply

Jun 27, 2021 3:44 PM in response to johnrag

Hi


The fact they were edited on a PC prior to import is irrelevant. The most likely reason for that error is that photos cannot locate the original file for those images.


Do you (or did you when these were imported) have the "copy items to photos library" unchecked in preferences?

Do you use icloud, and if so, do you have "optimise mac storage" selected in preferences?


(in the screen shot, ignore the red box round the system library button)



Jun 27, 2021 4:29 PM in response to TonyCollinet

The "copy items to photos library" is currently checked, but these photos were first loaded into Photos over 10 years ago and have since then been on two other MacBooks. I think the setting would have been the default and they were fine until transferring them to this MacBook with Big Sur. I've got 2TB of memory, so I don't need to use Cloud.

"Photos cannot load adjustments for this image" error since upgrading to Big Sur

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