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apple ID

Hello,


I'm trying to download an app on my computer with my apple ID, but everytime I input my own information it autohighlights back to my sisters apple ID, when I want the app on my own account. Regardless the app refuses to download.


Carly

MacBook Air 13″, macOS 11.2

Posted on Jun 27, 2021 10:04 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2021 12:04 PM

Have you checked your computer to see if the application was previously downloaded? If so, delete the application. Then sign out of the App Store/iTunes, restart the computer, and sign back in. Try downloading the application again.


If the application isn't on the computer, try the sign out, restart as posted above.

1 reply
Question marked as Top-ranking reply

Jun 27, 2021 12:04 PM in response to carlypomeroy_

Have you checked your computer to see if the application was previously downloaded? If so, delete the application. Then sign out of the App Store/iTunes, restart the computer, and sign back in. Try downloading the application again.


If the application isn't on the computer, try the sign out, restart as posted above.

apple ID

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