Iphone 11 pro No Navigation prompts while using Carplay

The turn-by-turn navigation does not work in any apps when I am plugged into my carplay. It works perfectly when not connected.



iPhone 11 Pro

Posted on Jun 27, 2021 4:10 PM

Reply
1 reply

Jun 28, 2021 11:58 AM in response to josephpdennis

Hi josephpdennis,


Thank you for posting in Apple Support Communities! Being able to hear the turn by turn direction when using CarPlay is important and we'd be happy to help. Are you able to hear any other sounds when connected to CarPlay such as Music or phone calls? Are you using Apple Maps when you are experiencing this or another navigation app?


There are a few steps you can try .


You can:


Restart your iPhone


Update your iPhone, iPad, or iPod touch


If you are connecting to CarPlay using a lightning cable, you can test with a different cable to see if this continues.


If this continues after following those steps, you'll want to reach out to Apple Support for further assistance. Depending on your region, you may be able to reach out to them here: Get Support.


Take care!

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Iphone 11 pro No Navigation prompts while using Carplay

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