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Level 1

4 points

dropped phone black screen

i dropped my phone and now it wont turn on after following the steps to force restart. the screen is not cracked

iPhone 11 Pro, iOS 14

Posted on Jun 27, 2021 4:50 PM

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Level 7

31,488 points

Posted on Jun 27, 2021 5:50 PM

Try the steps below and if it does not help take your phone to an Apple Store for evaluation.

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