I am having difficulty of changing my address. It won’t let me edit in my profile. Any fix for this?

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lepianiste Author

Level 1

4 points

I am having difficulty of changing my address. It won’t let me edit in my profile. Any fix for this?

I can’t change my address in my profile. Any ideas how to fix this issue?

iPhone 7 Plus

Posted on Jun 27, 2021 5:46 PM

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Answer 1

Top-ranking reply

Eric Root

Level 10

684,627 points

Jun 27, 2021 7:24 PM in response to lepianiste

What happens when you try? Error message(s)?

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.

Apple ID payment information - change.

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Answer 2

lepianiste Author

Level 1

4 points

Jun 28, 2021 7:58 PM in response to Eric Root

So when I try to change it there is no error message but editing it is not even an option. It won’t let me type on any of the address lines. I feel this is a glitch.

the log in directions you gave do work but the address is actually updated in that section. I cannot get it to update the billing address for Apple ID; shipping address is updated.

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