I forgot my unlock code on my ipad, I try to restore and get an error code (10). Is there another way to completely restore my ipad?

my wife forgot her unlock code and want to restore her ipad to factory settings.. When I follow the directions to restore I get an error code (10).. Any other way I can get this done?

iPad 2

Posted on Jun 27, 2021 5:15 PM

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Question marked as Top-ranking reply

Posted on Jun 27, 2021 5:19 PM

https://support.apple.com/en-us/HT204770#hardware


Check your hardware

If you see error 53, use these steps.

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 11, 12, 13, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software


1 reply
Question marked as Top-ranking reply

Jun 27, 2021 5:19 PM in response to bjrestore123

https://support.apple.com/en-us/HT204770#hardware


Check your hardware

If you see error 53, use these steps.

If you see one of the errors below, you might have a hardware issue:

  • 1, 3, 11, 12, 13, 16
  • 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 56
  • 1002, 1004, 1011, 1012, 1014, 1667, 1669

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software


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I forgot my unlock code on my ipad, I try to restore and get an error code (10). Is there another way to completely restore my ipad?

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