Battery problem

Marwan_74 Said:

"Battery problem: I have problem my phone turns off on 60% of battery and when i try to turn it on it says its out off battery to connect the charger and my battery health still on 90%"

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What to Do:

I. To Start: Use another computer, in the meantime. Ask a friend, or peer, if you may use theirs, if you do not have another computer handy (with their permission, of course).

II. Troubleshooting Power:

A. Please Clarify:

• Did you install an update?
• Have you had battery issues before?
• Has this Mac been serviced recently?
• What were you working on when this happened?

B. Try a New Charger:

If it is charing from an external device, then use a new charger:

• Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
• Find the Right Power Adapter and Cable for your Mac Notebook - Apple Support

C. A Few Links to Refer to Power:

• About Mac Notebook Batteries - Apple Support

• How to Turn your Mac On or Off - Apple Support

• Charge the MacBook Pro Battery - Apple Support

• If your Mac Battery won't Charge - Apple Support