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billing problem

I have received an email from no_reply@email.apple.com stating:


There is a problem with your payment method which may prevent the renewal of this subscription. To avoid losing access to your service, update your payment information.


Is this trustworthy please?


Thanks

iPhone 7 Plus, iOS 14

Posted on Jun 28, 2021 1:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 8:21 AM

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Check directly with your account and see if the payment appears with red lettering indicating an issue.


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


1 reply
Question marked as Top-ranking reply

Jun 28, 2021 8:21 AM in response to Walta0525

This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Check directly with your account and see if the payment appears with red lettering indicating an issue.


Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759


billing problem

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