Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to delete OS

How do I delete the Big Sur OS on my Apple Macbook Pro?

MacBook Pro 13″, macOS 11.4

Posted on Jun 28, 2021 3:46 AM

Reply
Question marked as Best reply

Posted on Jun 30, 2021 2:07 PM

This sounds like Ransomeware or a very bad Malware that hopefully is only Malware. Follow the below directions to remove Malware / Adware Should the Ransomware message still appear - advise.


Using a Time Machine Backup to Revert to previous OS and was done while the Ransomware had control of the computer would nor solve the issue but only possibly re-introduce the Ransomeware back onto the computer.


Suggest downloading from a Trusted Developer and Respected ASC Contributor the application Malwarebytes for Mac. It is free or paid for added features. Run the Application and it should remove the malware / adware. Once done, restart computer and test.


There are no known Viruses in the wild that self replicate and affect macOS. There are Malware and Adware that does affect macOS and are often times downloaded as part of an Application from Third Party UnTrusted Site and get installed along with the Application.

10 replies
Question marked as Best reply

Jun 30, 2021 2:07 PM in response to cervus100

This sounds like Ransomeware or a very bad Malware that hopefully is only Malware. Follow the below directions to remove Malware / Adware Should the Ransomware message still appear - advise.


Using a Time Machine Backup to Revert to previous OS and was done while the Ransomware had control of the computer would nor solve the issue but only possibly re-introduce the Ransomeware back onto the computer.


Suggest downloading from a Trusted Developer and Respected ASC Contributor the application Malwarebytes for Mac. It is free or paid for added features. Run the Application and it should remove the malware / adware. Once done, restart computer and test.


There are no known Viruses in the wild that self replicate and affect macOS. There are Malware and Adware that does affect macOS and are often times downloaded as part of an Application from Third Party UnTrusted Site and get installed along with the Application.

Jun 28, 2021 4:39 AM in response to cervus100

What is not working in Big Sur that one wants to remove it. Has one attempted to work through the issues and resolve them ?


Suggest downloading the Application Etrecheck directly from a Trusted Developer and well Respected ASC Contributor. The application is free or paid from added features. Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ). It will take a Snap Shot -  both the hardware and software. The Report will Not Reveal Any Personal Information. Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )


We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.


Any Third Party Applications that will interfere with the normal operation of the OS, alter, modify, remove or delete or attempt to do so is an invitation for disaster and may require a Reinstallation of the OS.


As a very last resort - Revert your Mac to a previous macOS version


Jul 1, 2021 2:18 AM in response to cervus100

Agree with previous person posting here.


We, on these ASC Forums, are just like yourself in that we are Volunteers with possible solutions, advise and out time.


Good Luck and really hope the " two local computer-security guys " really know how macOS works or the computer could very well be worst off after they get their Hands on it.



Further, are you Expecting to get Ransomeware ?

how to delete OS

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.