Apple Event: May 7th at 7 am PT
Hi,
I am unable to download apps from the App Store, when I try it keeps asking me for my Apple ID varification, when I type it in’ it just keeps asking me for it over and over again.
is there a fix for this problem.
thanks in advance
iPhone XR, iOS 14
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required (you may need to enter your Apple ID password first). If there's problems doing this:
Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you don't plan on needing to use it.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required (you may need to enter your Apple ID password first). If there's problems doing this:
Tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID.
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
https://discussions.apple.com/thread/8434425?answerId=33542414022#33542414022
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
https://getsupport.apple.com/?caller=cups&PGF=PGF63005
*Payment methods that you can use with your Apple ID - https://support.apple.com/HT202631
Thanks Limnos,
I filled in the account details via settings etc….Like you said….
worked like a charm.
much appreciated
Thanks
Unable to download apps
