I purchased a McAfee subscription March 25, 2022 you build me 7999 I spoke with Mac and was advised I do not have the service available to me would you please issue me a refund.

March 25, 2022 I was billed for a yearly fee for McAfee protection at 8779 I’ve contacted McAfee and was told I do not have the service

Posted on Jun 28, 2021 10:16 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 11:11 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account and cannot refund anything. See: How to cancel a subscription from Apple - Apple Support and Request a refund for apps or content that you bought from Apple - Apple Support


If that doesn't help, see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



1 reply
Question marked as Top-ranking reply

Jun 28, 2021 11:11 AM in response to Mcafee1

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account and cannot refund anything. See: How to cancel a subscription from Apple - Apple Support and Request a refund for apps or content that you bought from Apple - Apple Support


If that doesn't help, see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I purchased a McAfee subscription March 25, 2022 you build me 7999 I spoke with Mac and was advised I do not have the service available to me would you please issue me a refund.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.