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Apple watch touch screen has failed while in airplane mode. screen comes on but dosent respont to touch.

Series 1 Apple watch touch screen has failed while in airplane mode. screen comes on but dosent respond to any touch. Is there any way to reset in this condition.

Posted on Jun 28, 2021 10:16 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2021 11:29 AM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


3 replies
Question marked as Top-ranking reply

Jun 28, 2021 11:29 AM in response to Tj1108

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Jun 28, 2021 1:51 PM in response to Tj1108

Here is a way to unpair your watch without using the touch screen:

  • With a web browser, go to: https://www.iCloud.com and sign in with your Apple ID. Open Find My iPhone and select All Devices (at the top). Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Finally click "X" next to remove your Apple Watch.

However, there may be a hardware problem if the touch screen is not working. I would contact Apple Support.

For repair & service:

watch Repair - Official Apple Support

watch Service Pricing - Apple Support


Apple watch touch screen has failed while in airplane mode. screen comes on but dosent respont to touch.

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