reset phone with no wifi
My phone won't connect to wifi or bluetooth and it no longer has service because i got a new one. How do I do a factory reset?
iPhone X, iOS 13
Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
My phone won't connect to wifi or bluetooth and it no longer has service because i got a new one. How do I do a factory reset?
iPhone X, iOS 13
If your iPhone is semi-bricked and won’t connect to Wi-Fi or cellular, then you’re left to connect to a computer via USB and perform a factory reset, or to try a local reset.
Factory reset, using a computer > Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Or a local reset, if your iPhone still sorta-kinda still works, but will not connect to Wi-Fi or cellular, and cannot be reset using a computer > How to erase your iPhone, iPad, or iPod touch - Apple Support
If your iPhone is semi-bricked and won’t connect to Wi-Fi or cellular, then you’re left to connect to a computer via USB and perform a factory reset, or to try a local reset.
Factory reset, using a computer > Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Or a local reset, if your iPhone still sorta-kinda still works, but will not connect to Wi-Fi or cellular, and cannot be reset using a computer > How to erase your iPhone, iPad, or iPod touch - Apple Support
Dad_of7 wrote:
I have tried all of the above but since it won't connect to internet, it can't verify my password to shut off find my iphone etc. nothing is working
So to confirm what you have tried, you have connected this recalcitrant iPhone directly to your Mac or Windows computer using a USB-A or USB-C to Lightning cable, and have failed? This USB cable often being the same cable used to charge the iPhone?
And to confirm what else you have also already tried, you have previously removed this iPhone from your Apple ID using iCloud.com?
Try using a computer to reset it
https://support.apple.com/guide/iphone/erase-iphone-iph7a2a9399b/ios
I have logged into icloud and itunes. It allows me to remove it from trusted but I can't figure out how to delete. Is there a hard reset that can be done without internet?
Apparently you did not read the article I linked. Review the article and follow the steps there.
I have tried all of the above but since it won't connect to internet, it can't verify my password to shut off find my iphone etc. nothing is working
I did read it but I have tried all of the above and since it won't connect to internet, it can't verify my password to shut off find my iphone etc. nothing is working
reset phone with no wifi