My watch is showing a different email address than my phone. I only have one and it’s the one on my phone

My watch is showing the wrong Apple ID when I scan it with my phone

Apple Watch Series 3, watchOS 5

Posted on Jun 28, 2021 2:07 PM

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Question marked as Top-ranking reply

Posted on Jun 29, 2021 11:14 AM

Hey Jbl1465,


It sounds like you might be trying to set up your Apple Watch with your iPhone and during the set up process being asked for a password to an unknown Apple ID. If that sounds right, then it sounds like the Apple Watch have Activation Lock enabled to that Apple ID. You can read more about Activation Lock here: About Activation Lock on your Apple Watch


You can see how to remove Activation Lock with this article: How to remove Activation Lock


Take care!

1 reply
Question marked as Top-ranking reply

Jun 29, 2021 11:14 AM in response to Jbl1465

Hey Jbl1465,


It sounds like you might be trying to set up your Apple Watch with your iPhone and during the set up process being asked for a password to an unknown Apple ID. If that sounds right, then it sounds like the Apple Watch have Activation Lock enabled to that Apple ID. You can read more about Activation Lock here: About Activation Lock on your Apple Watch


You can see how to remove Activation Lock with this article: How to remove Activation Lock


Take care!

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My watch is showing a different email address than my phone. I only have one and it’s the one on my phone

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