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Level 1

4 points

How to unlock an iPhone

I’m trying to unlock this phone

iPhone 7, iOS 14

Posted on Jun 28, 2021 4:57 PM

Top-ranking reply

Level 10

684,537 points

Posted on Jun 28, 2021 5:12 PM

How is the phone locked? Activation Lock? You forgot the passcode? What happens when you try? Error message(s)?

See the Apple Support article(s) below. Note the last section which covers having Apple remove it if you have proof of purchase.

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