How to unlock an iPhone
I’m trying to unlock this phone
iPhone 7, iOS 14
Question marked as
How is the phone locked? Activation Lock? You forgot the passcode? What happens when you try? Error message(s)?
See the Apple Support article(s) below. Note the last section which covers having Apple remove it if you have proof of purchase.
Turn off Activation Lock - Apple Support.
Passcode - If you forgot the passcode for your iPhone or your device is disabled.