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I can’t get my Apple TV GEN 3 to authenticate. Password not good

It appears that if I enter the correct password when prompted to, I get prompt it on my iPhone what is six digit code. Everywhere I looked online it says you need to Enter the six digit code but when I do it doesn’t work. Does anyone know what the scoop is on this?

Posted on Jun 28, 2021 7:29 PM

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Posted on Jun 28, 2021 9:45 PM

  • Apple TV asks for Apple ID password, enter it.
  • An authentication code will be sent to your iPhone or iPad or Mac.
  • Apple TV asks for the Apple ID password again, enter it followed by the authentication code. For example if your Apple ID password is XYZ123 and the authentication code is 4567 enter XYZ1234567
  • Do this quickly or it will time out!


8 replies
Question marked as Best reply

Jun 28, 2021 9:45 PM in response to DJmegahertz

  • Apple TV asks for Apple ID password, enter it.
  • An authentication code will be sent to your iPhone or iPad or Mac.
  • Apple TV asks for the Apple ID password again, enter it followed by the authentication code. For example if your Apple ID password is XYZ123 and the authentication code is 4567 enter XYZ1234567
  • Do this quickly or it will time out!


Jun 29, 2021 5:11 AM in response to rkaufmann87

Oh my gosh that actually worked! I don’t know why I didn’t see this before, it should be documented better. What is really odd is that when I went to settings it showed that I was logged in but when I try to launch Apple TV it kept forcing this password. It must be a separate login which required on this device. Thanks again for helping me out here!!

I can’t get my Apple TV GEN 3 to authenticate. Password not good

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