Hotspot bottom is not working on my device

kholoud222,

Thank you for letting us know. Another step you can try if you haven't already, you can make sure the carrier settings are updated for your iPhone: Manually update your carrier settings on your iPhone or iPad

Best wishes.

Hey there, kholoud222.

It appears that when you go to turn on your Personal Hotspot, you see a message to reach out to your mobile carrier. From here, we recommend reaching out to your mobile carrier to ensure everything is okay on their end with their services and your account.

If you've already contacted them or if the issue continues after reaching out, we see that you viewed the following article: If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) Were you able to go through the troubleshooting steps in that article to help with this issue?

Take care!