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I need iOS 13.5 on my phone in order to download the Covid 19 App but updates say I have iOS 12.5 and the phone is up to date. How do I get iOS 1.5

How do I get iOS 13.5 on my iPhone

iPhone XR, iOS 13

Posted on Jun 29, 2021 2:00 AM

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Question marked as Best reply

Posted on Jun 29, 2021 7:21 AM

If they say it is up to date then you don't have an iPhone XR as you claim in your profile.


Here's a simple and fast way to see what is possible with your device without having to identify your exact model:


On your device, tap:

Settings > General > Software Update.


1. If it says your device is up to date there is nothing more you can do. If apps you are trying to use say you need a higher iOS version, you will need to buy a newer device if you want to run those apps or features.


2. If it says an update is available you will only be given one update selection which will be the highest available iOS version supported by your device. Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues. If the update listed is not equal to or higher than the iOS version you need to use a feature, you again will need to buy newer equipment if you want to use that feature.


"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY


iPhone 5S, 6, 6 Plus: You can only run as high as iOS 12.5.4


1 reply
Question marked as Best reply

Jun 29, 2021 7:21 AM in response to Butterflydaffodilpopes

If they say it is up to date then you don't have an iPhone XR as you claim in your profile.


Here's a simple and fast way to see what is possible with your device without having to identify your exact model:


On your device, tap:

Settings > General > Software Update.


1. If it says your device is up to date there is nothing more you can do. If apps you are trying to use say you need a higher iOS version, you will need to buy a newer device if you want to run those apps or features.


2. If it says an update is available you will only be given one update selection which will be the highest available iOS version supported by your device. Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues. If the update listed is not equal to or higher than the iOS version you need to use a feature, you again will need to buy newer equipment if you want to use that feature.


"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY


iPhone 5S, 6, 6 Plus: You can only run as high as iOS 12.5.4


I need iOS 13.5 on my phone in order to download the Covid 19 App but updates say I have iOS 12.5 and the phone is up to date. How do I get iOS 1.5

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