2 Replies Latest reply: Aug 18, 2010 11:33 AM by danielagm
agdegraff Level 1 Level 1 (0 points)
I am trying to sync my iphone 3g to my computer and during install it is giving me a itunes.msi error - it is telling me that the path i have chosen is not valid. I have tried to delete itunes and all componants however it will not let me delete anything either - any suggestions? I have had no luck with apple customer service - Please, anyone, any help will be appreciated. It gives me an error that says the feature I am trying to use is on a network resource that is unavailable and then it tells me to chose a different path.

Windows XP
  • Katrina S. Level 7 Level 7 (24,090 points)
    The fix for years on this error used to be using the Microsoft Installer Cleanup Utility as mentioned in this older thread
    http://discussions.apple.com/thread.jspa?threadID=1184144



    Unfortunately MS has pulled it from their website. So unless you are lucky enough to have downloaded that tool before it was pulled, you need a new plan.


    Other folks have mentioned using a program named Revo Uninstaller with success, to do the same thing the MS tool was doing.


    Good luck!
  • danielagm Level 1 Level 1 (0 points)
    I download revo unistaller.... but when I run the program... it seems like I don't have the itunes installed anymore... when I go to control panel.. itunes is still there...