Apple ID Payment & Shipping

My original card expired. I attempted to edit and it errored out so I deleted it and attempted to add it back. Still getting an error. Please assist. I currently have a card on there that I DON’T want to use.

Posted on Jun 29, 2021 3:12 PM

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1 reply

Jun 30, 2021 11:08 AM in response to apolonia194

Hey Apolonia194,



The article that you have recently viewed above provides you with some very useful information. As it states, you will not be able to remove your payment method if you have an unpaid balance, active subscription, or the card is connected to a family sharing account.


Please check and resolve these issues to see if you are then allowed to change your payment method. If not, you can also try contacting Apple Support directly for assistance by following this link: Contact Apple Support.




Best Wishes.

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Apple ID Payment & Shipping

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