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Redeem code page is blank screen in App Store

Hello, I can't redeem the code because when I navigate to redeem code page in the app store it is a blank screen and freeze the app. It is persistent and all the people I asked with iPhone have the same issue. Can anyone help?

Posted on Jun 29, 2021 7:41 PM

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Question marked as Best reply

Posted on Jun 30, 2021 2:51 AM

I can't reproduce your issue. When I open the App Store on my phone, tap my Apple ID in the top right corner and then tap Redeem Gift Card or Code, I get the page to do that.


Have you tried a different wifi network?


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

1 reply
Question marked as Best reply

Jun 30, 2021 2:51 AM in response to Gelo1202

I can't reproduce your issue. When I open the App Store on my phone, tap my Apple ID in the top right corner and then tap Redeem Gift Card or Code, I get the page to do that.


Have you tried a different wifi network?


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

Redeem code page is blank screen in App Store

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