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the itunes store is unable to process purchases at this time

Posted on Jun 30, 2021 3:05 AM

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3 replies

Jul 1, 2021 7:49 AM in response to mominsami

Hi mominsami,


We understand that you've been unable to make purchases in the App Store, and we'd like to help. To clarify, are you still experiencing this problem on your device? The reason we ask is that there was an outage around the same time, but it should now be resolved.


Apple Support System Status


If you're still experiencing the problem, please let us know and we'll gladly assist.


Take care.

Jul 1, 2021 1:11 PM in response to mominsami

Hi mominsami,


If you're unable to download any apps or make in-app purchases from the App Store, check out the article below for more details.


If you can’t download or update apps on your iPhone or iPad


Should you still run into problems after trying the steps, we encourage you to contact our Apple Support advisors at Get Support so they can take a closer look.


All the best!

the itunes store is unable to process purchases at this time

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