OS update problem

Maryamtlbn wrote:

Hi, I have a MacBook Pro 13 (early 2011) and can't update my OS, the app store doesn't open, and I have no idea what should I do, please help me?

MacBook Pro 13″, macOS 10.13

You do not say what what OSX /macOS you are currently running— your byline indicates 10.13

High Sierra is the last support macOS 10.13.6 on your 2011 MBP due to hardware limitations.

How to upgrade to macOS High Sierra

https://support.apple.com/en-us/HT208969

MacBook (Late 2009 or newer)

MacBook Pro (Mid 2010 or newer)

MacBook Air (Late 2010 or newer)

Mac mini (Mid 2010 or newer)

iMac (Late 2009 or newer)

Mac Pro (Mid 2010 or newer)

If you have issue—

older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683

verify you are using the Safari browser to download/initiate the macOS links.

Hi,

Your MacBook Pro is able to update till High Sierra which is available at following site.

https://apps.apple.com/us/app/macos-high-sierra/id1246284741?mt=12