Whenever I try to add a loyalty card to my wallet it says “ This advantage card has already been added to a wallet on an Apple account. Cards can only be linked to one account at a time.”
Ive recently got another phone and my account is the same so what cannot I add the loyalty card once again?
iPhone 11 Pro, iOS 14
Hi Sarah881,
We see you're having some issues adding a card to the Wallet app, and we can help get that headed towards a resolution.
Has anyone else tried to add the same card to their own account, such as a friend or family member? If so, that may help to explain things.
If not, check out the steps here: If you can't add cards to Wallet to use with Apple Pay
If you continue to have issues, and haven't made changes to your Apple ID between the time of originally adding it and now, then we'd advise reaching out to the Apple Support team that specializes in this area: Get Support
Take care!
Sarah881,
Sounds like a good plan! If the steps on that link don't help, the link here will help you get in touch with Apple Support directly for further investigation: Get Support
Cheers.
Hi
Thanks for replying.
It’s only me who has got the advantage card and I’ve had this on the same account.
I’ll try the step and see if it works.
Problem adding a loyalty card
