You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Is iPad Pro Compatible with MagSafe/MagSafe Duo?

One thing I was excited about when purchasing my new iPad Pro (12.9 inch 5th Generation) was to wirelessly charge my iPhone 12 and AirPods Pro while on the go by using my existing MagSafe Charger.


However, iPad Pro does not appear to be compatible with MagSafe and MagSafe Duo Chargers based on my attempts.


I tested the connector for the MagSafe Charger to make sure it was not the culprit. The MagSafe Charger uses an Integrated USB-C cable that worked with multiple USB-C and Thunderbolt accessories with success (several portable batteries, M1 13 inch MacBook Pro, Thunderbolt 4 external dock).


Based on this article, power output shouldn’t be an issue:


iPad Pro 11-inch (3rd generation) and iPad Pro 12.9-inch (5th generation) also support a wide ecosystem of high-performance Thunderbolt and USB4 accessories. Some accessories can request higher power from your iPad, which might affect battery life. To extend battery life, remember to disconnect these accessories from iPad Pro when you aren't using them. Refer to your accessory manufacturers’ specifications for more information.


However - Apple does not provide specifics regarding the iPad Pro’s power output. Without this information, it is unclear how to compare accessory specifications - as suggested above - to the iPad Pro specifications if they are not provided.


So…


Do the MagSafe Chargers work with USB-C/Thunderbolt equipped iPad Pro AND Is this explicitly documented anywhere currently?





iPad Pro, iPadOS 14

Posted on Jun 30, 2021 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2021 5:44 PM

Wow, so multiple people have politely replied to your (both confusing and poorly worded) question and have explained to you why what your trying to do is not going to work. Whilst some tech boffin may be able to explain further why it may or may with the numbers, currant draw, amps,watts etc etc you already know the answer. IT DOES NOT WORK! Why argue and prod people for an answer you want to hear as opposed to the correct answer, (that you already know) as stated in your question?

34 replies

Jun 30, 2021 4:10 PM in response to LotusPilot

Hi LotusPilot,


Thanks for following up and I apologize if requesting a source suggested distrust. I simply like to have sources for information whenever possible which I don’t think is particularly unreasonable.


I appreciate you sending those links over. Given they aren’t from Apple I am not sure they’ll be helpful in my ongoing conversations with Apple Support but it’s helpful knowing where other customers are getting their information from.


That said if you happen to know of any formal documentation from Apple regarding this specification that would be helpful. If not - no worries.


It’s purely for working with Apple Support in getting their support documentation updated to explicitly state MagSafe is not compatible with IPad Pro.


Thanks again for your time.

Jun 30, 2021 4:25 PM in response to seanman236

Whilst I am always happy to share knowledge - and where accessible, published sources of Apple documentation - you seem to seek documented specifications that Apple are not themselves sharing with you.


As such, it is reasonable to assume that contributors here (who are end-users, much like you) are not going to have more access to published information than Apple Support staff. In the main, whilst Apple staff do have access to more information, we are largely working from the same published support documentation.


Whilst I cannot provide you with an official resource that will confirm what is known through hardware testing, I suggest that you perhaps consider investing in a USB Power Analyser - and perform your own tests. Perhaps this will provide confidence in the information that I (and others) are attempting to provide.


Otherwise, I am unable to provide additional information or guidance. I sincerely wish you well in seeking a definitive answer that meets your need. Should you find a credible source of information, I invite you to share this wisdom with this community.



Jun 30, 2021 8:05 PM in response to LotusPilot

Thanks for all your input LotusPilot. I get the sense I put you on the defensive in giving you feedback on your responses - and if I did - I apologize as that benefits no one especially in community forums such as this.


Should I can get an official answer/documentation as to how the iPad Pro outputs power I will gladly post here for future community reference.


Jul 1, 2021 1:17 AM in response to seanman236

Not defensive at all - but in seeking advice from ASC Community Contributors, you do seem resistant to imparted information unless explicit reference to an Apple document can be provided. This is perhaps understandable, as a lot of well-intended mis-information is distributed within these Communities.


In this instance, to my knowledge, the specification that you seek is not listed in Apple-published documentation of which I am aware - and please be assured that professionally I spend a lot of time combing documents for information.


In providing supporting third-party references, I have been careful to only provide links to “trusted” and well informed/respected publishers of information relating to Apple - in this case, 9to5 of Mac and Appleinsider.


I hope this sharing of knowledge and resources has been helpful to you.

Jul 12, 2021 9:30 PM in response to MichelPM

Hi Michel, I have created this account simply to inform you that you’re being quite rude and even worse it is you that is incorrect. If you scroll down just a little from the ‘Connect to other devices’ section that Sean linked to in HT209186, you will clearly see the section titled ‘Use your iPad to charge other devices’ that proves iPads Pro are indeed intended and/or designed to charge devices like Watches and iPhones. Perhaps consider apologising for your error and behaviour.

Jul 12, 2021 10:13 PM in response to seanman236

Hi dhcav,


Last I spoke with Apple Support, the engineering team had declined the request for additional technical information. The Support representative created an additional request to have the linked article updated to reflect the lack of compatibility but I’ve not heard anything back on that request.


The guidance I was given is that any curious users should reach out to support as this may nudge the engineering team to provide additional detail.


If there’s any updates, I’ll post here.

Jul 13, 2021 3:10 AM in response to LotusPilot

@LotusPilot


“Apple have made quite clear that the new iPad Pro can source sufficient power to explicitly charge an iPhone over a direct wired connection. It follows that a wired connection offers considerable efficiency benefits over inductive charging.”


The discussion here is whether or not these respective technologies work together, not efficiency.


Jul 13, 2021 3:30 AM in response to seanman236

Fully Understood. As I believe I had already outlined, MagSafe requires more power than the iPad Pro has the ability to source.


Insufficient power = Not compatible.


My additional comment in regard of efficiency served merely to reinforce that, in a power-constrained system, efficiency can be the difference between what is possible (e.g. charge another device) or not.


Whilst I’m aware that you are seeking evidence to the contrary (be assured that I would provide evidence if it existed) - I can only convey the result of demonstrable/repeatable tests - supported by known third-party published material.


My participation here is intended merely to share concrete information, supported by evidence. Information that I provide here can be tested by yourself and others.


Jul 13, 2021 5:02 AM in response to seanman236

The iPad Pro’s ability to source power has not changed between the earlier 2020 and 2021 models. The linked articles (which are the only published references of which I am aware) remain valid. Actual tests confirm the known specifications.


As this has become a circular discussion, in which I (and others) can provide no additional constructive information, I will withdraw at this point. I, like you, will be interested to learn any new information - when/if it becomes available.

Jul 13, 2021 5:08 AM in response to LotusPilot

If you have tested it yourself why didn’t you say so earlier for goodness’ sake? Also, that means you could be the person to publish this difficult to come by information for the benefit of others like us, why don’t you do that? Take a photo of the USB voltage meter or whatever it is you test with and post it here?

Is iPad Pro Compatible with MagSafe/MagSafe Duo?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.