Can not block bulk text messages received as alphabet header.

Question

Level 1

8 points

Can not block bulk text messages received as alphabet header.

Dear Sir,

Since almost 18 months of purchase, I am trying to block spam text messages received as alphabet header, but the device iPhone 11 Pro is not able to do this.

It does give the option of blocking such messages but after blocking, when you leave that page, it gets unblocked automatically.

Whereas it does block successfully to those text messages which are received as number header.

What is the way out?

Thanks & Regards

Gautam

Windows, Windows 6

Posted on Jul 1, 2021 2:32 AM

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Answer 1

SnickZ.

Community Specialist

Jul 2, 2021 8:06 AM in response to gktandasi

Hi gktandasi,

Thank you for posting in Apple Support Communities! Sounds like you are getting unwanted text messages, is that right? You can follow the steps here: Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch to block them.

You can also filter messages from unknown numbers by following the steps here: Block, filter, and report messages on iPhone.

Your wireless carrier may also have some options, so you may want to reach out to them.

Hope that helps!

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Answer 2

SnickZ.

Community Specialist

Jul 2, 2021 8:40 AM in response to gktandasi

gktandasi,

Do you see the option to block it if you select the "i" for more information? Your carrier may be the best to assist with resolving this.

Have a good one!

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Answer 3

gktandasi Author

Level 1

8 points

Jul 2, 2021 9:14 AM in response to SnickZ.

Yes, it does give the option of blocking such messages but after blocking, when you leave that page, it gets unblocked automatically.

secondly, this problem is not associated with carrier because if I use same SIM Card in any Android Phone, it blocks such messages easily.

Apple must accept this as a bug and suggest a solution to this issue.

Regards

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Answer 4

gktandasi Author

Level 1

8 points

Jul 2, 2021 8:16 AM in response to SnickZ.

Yes I am aware that I can block the number from which text messages come. What if you receive text messages without any number, only from alphabet headers? For example, I am posting a snapshot.

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Can not block bulk text messages received as alphabet header.

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