Blurry cameras

i have an iPhone 11 Pro. My front and back camera is blurry and my Face ID stopped working. It looks like condensation is in my cameras. How do I get that out?

iPhone 11 Pro, iOS 14

Posted on Jul 1, 2021 6:04 AM

Reply
1 reply

Jul 2, 2021 9:17 AM in response to Jweiner5570

Hello Jweiner5570,


We want to help make sure you're able to use Face ID and your back camera as expected.


Are you running the most recent version of iOS?

Do you experience the back camera issue while using the built-in Camera app or third-party apps utilizing Camera?


Can you test the issues after removing any accessories installed on the iPhone? Take a look at the steps listed below and keep us updated.

If the camera or flash on your iPhone, iPad, or iPod touch isn't working

If Face ID isn't working on your iPhone or iPad Pro


Warm regards.


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Blurry cameras

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