Alarm clock not working when set as music
When I set my alarm sound as ringtone it works normally, but if I set it as music from Apple Music it only vibrates and doesn’t play any sound, are there any solution for this issue?
iPhone X, iOS 14
When I set my alarm sound as ringtone it works normally, but if I set it as music from Apple Music it only vibrates and doesn’t play any sound, are there any solution for this issue?
iPhone X, iOS 14
Hi meng42,
Welcome to the Apple Support Communities!
We are happy to help with the issue you are having with your alarm and it not playing music. Has it worked for you at all? You want to make sure you are up to date with your software. Learn how to Update your iPhone, iPad, or iPod touch here.
Are you able to see that the song you would like to play is selected in the alarm setting? Does the same thing happen for a second or third alarm? Can you test on a second device? Can you test a different song?
You might want to check that your iPhone is not set to silent. - How to put your iPhone on vibrate, ring, or silent mode.
Looking forward to details!
Hi meng42,
Thank you for your follow up and details! If you have followed our recommended steps and the song still does not play it will be best for you to Contact Apple Support to look at this further.
Good luck!
Hi 1ssmith,
Thanks for helping me out, my phone has already been updated to the latest version, I had tried to use other song, set multiple alarms, restarted my phone, checked that I’m not on silent. I’ve tried it all and still, it doesn’t work, it used to be working but at some point which I don’t remember, it just randomly doesn’t work anymore.
Alarm clock not working when set as music