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I need to re-setup my new phone

I need to re-setup my brand new iPhone.

iPhone 12 Pro Max, iOS 14

Posted on Jul 1, 2021 6:43 AM

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Question marked as Best reply

Posted on Jul 1, 2021 9:41 AM

See these support articles:


Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."

Click here --> http://support.apple.com/HT201252


How to erase your iPhone, iPad, or iPod touch

"Learn how to wipe information from your iPhone, iPad, or iPod touch and restore your device to factory settings." Without using a computer. Does not reinstall iOS.

Click here --> https://support.apple.com/HT201274


If neither of the above work, read the "If you can't erase your device" section in the last link, including the last part about contacting Apple.

1 reply
Question marked as Best reply

Jul 1, 2021 9:41 AM in response to Happyjackie

See these support articles:


Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."

Click here --> http://support.apple.com/HT201252


How to erase your iPhone, iPad, or iPod touch

"Learn how to wipe information from your iPhone, iPad, or iPod touch and restore your device to factory settings." Without using a computer. Does not reinstall iOS.

Click here --> https://support.apple.com/HT201274


If neither of the above work, read the "If you can't erase your device" section in the last link, including the last part about contacting Apple.

I need to re-setup my new phone

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