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Unable to activate my iphone. Lost service and getting an error message that phone needs an update. Contacted my carrier they did a factory reset and now I have nothing but a blank screen with the above message. Changed sim card and nothing happened. I have a 7 plus. Any suggestions?
[Re-Titled by Moderator]
See if the following support article can help: If you can't activate your iPhone - Apple Support
See if the following support article can help: If you can't activate your iPhone - Apple Support
Hello, Thank you for your response. Unfortunately, I am unable to do anything with my phone. I get as far as selecting my Wifi and then the screen appears and says unable to activate. I tried all the steps as I could in the article sent, but no luck. I had to purchase another phone because I need it for work. Thanks again. Much appreciated.
I am unable to activate my iPhone.
