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Level 1

4 points

My granddaughter is locked out of her iPhone 11. How can we get it unlocked

My granddaughter is locked out of her iPhone 11. Help

iPhone 11

Posted on Jul 1, 2021 2:10 PM

Top-ranking reply

Level 8

39,497 points

Posted on Jul 1, 2021 2:12 PM

If your device is disabled or you forgot your passcode, you will need to erase your device

Follow the steps in this article:

If you have a backup you can restore it from that

Good luck!

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