Has anyone received a text message claiming a charge has been made for an unrecognized app? I received 2 for ZERQ and CTIZ.

Has anyone received a text message claiming a charge has been made for an unrecognized app? I received 2 for ZERQ and CTIZ.

iPad, iOS 10

Posted on Jul 1, 2021 2:12 PM

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Question marked as Top-ranking reply

Posted on Jul 1, 2021 2:33 PM

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real message, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


2 replies
Question marked as Top-ranking reply

Jul 1, 2021 2:33 PM in response to BarryB1976

If the only indication of the charges is from an email, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real message, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


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Has anyone received a text message claiming a charge has been made for an unrecognized app? I received 2 for ZERQ and CTIZ.

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