Downloading apps
Every time I try to download an app or make in app purchases it works well until I have to double click the home button then it says payment not complete
Question marked as
Top-ranking reply
To fix this problem I would recommend trying the steps below in the following order:
- Try going into settings and then Apple ID (which is at the top of the page) and see if you need to sign in again or resolve some other issue
- Check that there is no outstanding purchases in your Purchase History that have not been settled
- Try adding another payment method to your Apple ID (or adding one in the first place if you do not have one)
- Log out and back into your Apple ID
- Try a different Apple ID (and if this solved your problem please contact Apple to see if they can resolve the issue on their side.)
I hope one of these solves your problem. Apple ID/App Store issues can be tricky to troubleshoot since there may be something on Apple's side that neither of us know about so contacting Apple is not a bad idea.
I hope this answers any questions you have, but if not you can feel free to reply and I will try and get back to you. If this reply helped you please mark that it solved your problem, thanks in advance!