iCloud whatsapp backup issue
WhatsApp is asking me to sign in to iCloud and turn on the iCloud drive to back up when everything is signed in already. I tried every possible way but nothing worked.
iPhone XR
User profile for user:
brianj123
User level:
Community Specialist
Hello lakshan2311,
Thanks for reaching out to the Apple Support Communities. We understand you are looking for some help with backing up your WhatsApp chat history. We are happy to help provide some guidance.
You mentioned that WhatsApp is needing you to sign into your iCloud account and enable iCloud Drive to create a backup and that you have those enabled already. Just to double check that everything is logged in correctly, try going to Settings > [your name] > iCloud, and make sure that iCloud Drive is enabled. Also make sure that you have enough storage space to backup your WhatsApp data in iCloud. You can check that by going to Settings > [your name] > iCloud > Manage Storage. We have found some good information on that from WhatsApps resources here:
If you continue to experience issues with WhatsApp, we would recommend reaching out to WhatsApp directly for further assistance:
How to contact an app developer
We hope this information helps.
Best Regards.