My friend is unable to open my reminders list and notes on his iPhone.

My friend is unable to open my reminders list and notes on his iPhone.

Posted on Jul 2, 2021 8:55 AM

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Question marked as Top-ranking reply

Posted on Jul 3, 2021 10:59 AM

Hi Jacefromspace,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with your friend opening notes or reminders shared. We recommend passing along the following information to help.


First, we recommend ensuring they are signed into the same Apple ID account you sent the invite to. Next, on a known working connection test sending a list or note from their device to yours to see if there are any issues. The article below will help.


Share your notes on your iPhone, iPad, or iPod touch


Share notes and collaborate on iPhone


For reminders:


Share and assign reminders on iPhone


Use Reminders on your iPhone, iPad, or iPod touch



You'll also want to ensure they've upgraded the apps. Check out the section "Upgrade your iCloud reminders" section in the Set up Reminders accounts on iPhone article above.


If the issue continues have them try a normal restart of their iPhone: Restart your iPhone and check they are running the latest iOS version available for their device: Update your iPhone, iPad, or iPod touch


Cheers!

1 reply
Question marked as Top-ranking reply

Jul 3, 2021 10:59 AM in response to Jacefromspace

Hi Jacefromspace,


Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with your friend opening notes or reminders shared. We recommend passing along the following information to help.


First, we recommend ensuring they are signed into the same Apple ID account you sent the invite to. Next, on a known working connection test sending a list or note from their device to yours to see if there are any issues. The article below will help.


Share your notes on your iPhone, iPad, or iPod touch


Share notes and collaborate on iPhone


For reminders:


Share and assign reminders on iPhone


Use Reminders on your iPhone, iPad, or iPod touch



You'll also want to ensure they've upgraded the apps. Check out the section "Upgrade your iCloud reminders" section in the Set up Reminders accounts on iPhone article above.


If the issue continues have them try a normal restart of their iPhone: Restart your iPhone and check they are running the latest iOS version available for their device: Update your iPhone, iPad, or iPod touch


Cheers!

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My friend is unable to open my reminders list and notes on his iPhone.

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