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iPad stuck on with Apple logo

I don’t have a computer….only IPad. It is stuck on Apple logo . I have tried to hard reset ,still only logo on screen . Help ! Im an hour away from Apple store. Thanks

iPad Pro, 14

Posted on Jul 2, 2021 10:36 AM

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Posted on Jul 2, 2021 10:45 AM

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435


If they do not work then follow the advice at the end of the documents about contacting Apple.



You may have to find a friend with a computer.

4 replies
Question marked as Best reply

Jul 2, 2021 10:45 AM in response to psisland

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, click here --> https://support.apple.com/HT203899


If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412


Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch - https://support.apple.com/HT203435


If they do not work then follow the advice at the end of the documents about contacting Apple.



You may have to find a friend with a computer.

Jul 2, 2021 10:46 AM in response to psisland

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won't turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

iPad stuck on with Apple logo

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