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salarroyo10 Author

Level 1

4 points

iCloud subscription

I keep getting billed for an iCloud subscription that I don’t have on any device. How can I cancel? I’ve already looked in my settings -> name -> subscriptions. It’s not on there. What do I do?

iPhone 7 Plus, iOS 12

Posted on Jul 2, 2021 3:48 PM

Top-ranking reply

FoxFifth

Level 10

472,719 points

Posted on Jul 2, 2021 4:44 PM

If it is for iCloud storage upgraded from the free 5GB plan, cancel by downgrading to the free 5GB plan. See instructions in: Downgrade or cancel your iCloud storage plan - Apple Support

If that doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support

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