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My system is 120GB but its keeps showing 2.1GB. I tried first aid but still not working.

Posted on Jul 2, 2021 8:41 PM

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Question marked as Top-ranking reply

Posted on Jul 4, 2021 11:25 AM

Lawrencedara wrote:

Still thesame result, still not showing the real total of my disk and if it’s not showing I won’t be able to reinstall MacOS because is not going to show any disk at the select disk to install option. I don’t know if you tryna understands what I mean thou .

I do understand as does @Axel Foley. Your SSD is not showing up which most likely means the SSD has failed (or if you are using a third party NVMe M.2 SSD, then maybe the adapter is not compatible). The "Apple Disk Image" and "OS X Base System" shown in Disk Utility is a virtual volume containing the macOS installer from either Internet Recovery Mode or a bootable macOS USB drive. If the physical SSD was shown it would show up as something like "Apple SSD....". You have a hardware issue of some sort. You need to have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.

8 replies
Question marked as Top-ranking reply

Jul 4, 2021 11:25 AM in response to Lawrencedara

Lawrencedara wrote:

Still thesame result, still not showing the real total of my disk and if it’s not showing I won’t be able to reinstall MacOS because is not going to show any disk at the select disk to install option. I don’t know if you tryna understands what I mean thou .

I do understand as does @Axel Foley. Your SSD is not showing up which most likely means the SSD has failed (or if you are using a third party NVMe M.2 SSD, then maybe the adapter is not compatible). The "Apple Disk Image" and "OS X Base System" shown in Disk Utility is a virtual volume containing the macOS installer from either Internet Recovery Mode or a bootable macOS USB drive. If the physical SSD was shown it would show up as something like "Apple SSD....". You have a hardware issue of some sort. You need to have Apple or an Apple Authorized Service Provider examine the laptop to provide you with a repair estimate.

Jul 3, 2021 1:00 AM in response to Axel Foley

Yeah I understand you but unfortunately the picture I uploaded about it’s already on show all devices you talk about and still my actual storage is not showing.

Below are the two disk it shows to me .


this


and this


If there is anything I can do, I will really appreciate and I don’t mind losing any data on it since there’s no data to loss .

My system is 120GB but its keeps showing 2.1GB. I tried first aid but still not working.

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