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Downloading apps

When I try to download an app, it won’t let me. I have even tried to purchase with my card and without my card. What can I do so I will be able to download any apps I want?

iPhone XR, iOS 14

Posted on Jul 2, 2021 10:14 PM

Reply
Question marked as Best reply

Posted on Jul 3, 2021 9:57 AM

See the Apple Support article(s) below. 


Apps won’t downloaded


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Best reply

Jul 3, 2021 9:57 AM in response to mikaela56

See the Apple Support article(s) below. 


Apps won’t downloaded


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

Downloading apps

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