Downloading apps
When I try to download an app, it won’t let me. I have even tried to purchase with my card and without my card. What can I do so I will be able to download any apps I want?
iPhone XR, iOS 14
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When I try to download an app, it won’t let me. I have even tried to purchase with my card and without my card. What can I do so I will be able to download any apps I want?
iPhone XR, iOS 14
See the Apple Support article(s) below.
App Store, iTunes Store, or other Apple services - If you can't connect
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod
Backup - Restore your device from an iCloud or iTunes backup.
See the Apple Support article(s) below.
App Store, iTunes Store, or other Apple services - If you can't connect
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod
Backup - Restore your device from an iCloud or iTunes backup.
Downloading apps